Gupta gets it – now can CA deliver?
It seems that all that fresh blood at CA is creating some really interesting stirrings. At yesterday’s
Interop Data Management and Compliance Conference, CA’s CTO, Yogesh Gupta, talked about the importance of putting business processes at the heart of IT thinking in order to improve IT-business alignment.
In particular he talked about "determining how the business process model interacts with IT services". Our experience is that this is absolutely the right way to go about thinking about IT-business alignment – with a clear and shared understanding of business processes, underpinned by a catalogue of managed IT services, at the heart of things. What’s great, is that Yogesh was talking about "IT services" from the perspective of operational management, rather than from the perspective of software development. Bravo!
This is really important. SOA (as commonly discussed today) is all about software development – and this is a real problem. It’s only when you can pull the different perspectives of IT services together (development, deployment, operations, support & change) that you really have an understanding of what service-orientation is actually about, and how it might contribute to IT-business alignment. It’s a shameless plug I know, but has Yogesh been sneaking a peek at
our stuff?
Of course it’s one thing for a CTO to be (a) ahead of the curve and (b) able to communicate effectively. It’s another thing for the company as a whole to turn this thinking into a coherent story that threads through its product developments, services offerings and so on. We watch with interest...
